Commercial Boiler Installation and Servicing FAQs

Commercial Boiler Installation and Servicing FAQs

Find out everything you need to know about Commercial Boiler Installation and Servicing in our FAQ’s. If you are business with a Commercial or Industrial Boiler it is vital you have it installed and serviced by a qualified professional and this article explains everything for you.

Who can install a Boiler?

You should only use a Gas Safe registered Commercial Gas Engineer to install your boiler as they have the qualifications and experience to install the right boiler for you and your commercial property and they will ensure it is in safe and efficient working order. A good boiler business will also offer plumbing services so you don’t need to arrange for any other trades to be involved if you have an installation or repair.

What is a Commercial Gas Engineer?

The job of a Gas engineer as well a Gas installer is simply installing, testing and repairing gas appliances and pipes within the home. A commercial gas engineer will service, repair and install commercial gas boilers or gas commercial appliances in the commercial sector or in a commercial building including; schools, colleges and universities, warehouses, businesses, places of worship and public establishments.

When should I install a new Commercial Boiler?

There are signs that you have a faulty boiler or it needs replacing and they can often be identified before it shuts down completely and this can save you and your business a huge amount of downtime and inconvenience.

• Frequent breakdowns and repairs
• Boiler switching off and it needs to be restarted regularly
• Your property is not feeling warm even when the heating is on
• The water temperature isn’t hot enough
• It is making all sorts of noises, creaking, humming, buzzing, groaning can all sign it is struggling and needs replacing
• Your energy bills are going up
• Boiler leaks which can sometimes lead to floods and property damage

How often should a Commercial Type Boiler be replaced?

A good, serviced and well-maintained boiler should last anything from 10 to 15 years and they can often last longer so there is no defined time when they should be replaced unless they are deemed as unsafe by your gas engineer.

How long does a Commercial or industrial Boiler last?

With proper maintenance and regular servicing, they are expected to last at anything from 10 to 15 years or longer, however, cast iron boilers should be replaced if they have been operating for more than 20 years.

Why would I install a Commercial Boiler?

A commercial boiler in your property will save you money in the long run. If you have a boiler fitted which is having to work really hard to heat your larger premises then it won’t last as long as it should and you will often be paying for a replacement earlier than you expect. A commercial or industrial boiler system can be designed around your business, its needs and be programmed to ensure it offers you optimum energy efficiency, saving you money on your energy bills in the long run. If your boilers EPC rating is F or above then legally it has to be replaced as per the Government’s Energy Act which set out the following rules and timescales:

• Landlords of privately rented non-domestic properties cannot grant new tenancies or renew existing ones if their Energy Performance Certificate (EPC) is below E as of 1st April 2018
• Property owners cannot let their building to existing tenants nor allow new lets and renewals if they do not meet the minimum EPC of E as of 1st April 2023

What types of property would a Commercial or industrial Boiler need to be installed in?

Warehouses, factories, leisure centres, schools, churches, halls, warehouses, sports halls, retail outlets, supermarkets, distribution centres, workshops, garages and many more. If the piping needed for a boiler is more than 35mm in diameter then you will need a commercial or industrial style boiler and suitably qualified gas engineer to install it.

What are the benefits of replacing a Commercial Boiler?

Whatever business you are running it is important to keep your premises warm enough for your staff, customers and any stock that you are holding.

• Improved working conditions with happy customers who want to come back
• Increased Property Value
• Happier Employees
• Lower Running Costs
• Lower energy costs
• Greater Reliability

How much does a Commercial Boiler cost?

Because every property is unique and has different requirements, it is difficult to estimate how much a new commercial or industrial boiler would be for your property. There are however three things to think about when it comes to costs – the price of the boiler itself, the cost of having it installed by an appropriately trained gas engineer and its running and maintenance costs. UK law states that all gas boilers have to be installed in accordance with the Gas Safe rules and regulations, and by a qualified and gas safe registered engineer.

Factors that will impact the cost of an installation are:

• If you are planning to replace an existing combi-boiler with an equivalent in the same location in your property
• You are planning to have a replacement boiler installed in a new location within your property
• If your pipes and radiators need replacing to suit the boiler you are having installed
• If you have chosen to have a completely different heating system installed to the one you currently have

The price of your commercial or industrial boiler will depend on the type and size of the boiler and the technology and special features that you go with.

A professional commercial boiler company will break down all of these costs and the benefits you will get from it comparing it to the costs and benefits of other heating systems or boilers.

Are Commercial or Industrial Type Boilers a good value?

Yes, in the end, a good and efficiently running commercial boiler will save you money in the long run on your heating costs, regular and consistent temperature, replacement part costs and repairs costs as well as any impacts to your business if your old boiler breaks down.

How long does it take to install a new Boiler?

A new central heating system and boiler can take anything from 2 – 3 days to install in an average domestic property and a commercial or industrial boiler will take longer. A professional boiler company will plan your installation around your property and business to ensure there is the least amount of disruption possible.

What size is a Commercial Boiler compared to a Domestic Boiler?

A domestic boiler has a range up to and including input of up to and including 70kw net. Above 70kw net and the installation and boiler is considered commercial.

What can a Commercial or Industrial Type Boiler be used for?

Industrial or Commercial type boilers are pressurized systems that burn combustible fuel or use electricity to heat water to provide heating and hot water in your commercial building.

How often should I have my Commercial Type Boiler Serviced?

Your industrial boiler should be serviced annually and any recommended actions are taken to ensure it stays in good and efficient working order.

Why should I have my Commercial Boiler serviced?

As all mechanical and electrical equipment, heating and hot water boiler systems need to be serviced and maintained regularly. Regular servicing will prolong and sometimes extend the life of a boiler as well as maximise its performance through its lifecycle, keep your energy costs down, minimise breakdowns and keep an eye on its carbon monoxide production. If your commercial or industrial boiler is covered by a warranty then an annual service is normally required to keep its warranty valid.

What is Power Flushing?

Powerflushing is a process that internally cleans and improves your heating systems efficiency and performance which can decrease your energy bills. Some heating systems can experience poor circulation resulting in lukewarm radiators, lack of hot water, increased noise and sludge build up over time and ‘power flushing’ can rectify this as the sludge and built up residue will be removed by inline magnetic filtration, making your boiler system work more efficiently.

When a system is professionally power flushed it is flushed in different directions dislodging agitating sludge and debris build up which is then drained. Special chemicals are also used to ensure the sludge breaks down inside the system before it’s removed. Power Flushing your Central Heating system can extend the life of your boiler.

Who should I get to service my Commercial Boiler?

A qualified Gas Safe registered engineer is legally the only person who can work on a gas appliance including a gas boiler. You should have your boiler, appliances and flues serviced annually to ensure everything is safe and working properly. The required checks include boilers, but they also cover other gas appliances such as gas stoves and fireplaces.

Who services Commercial Boilers?

Qualified Commercial Gas Engineers and Commercial Boiler Installers who are registered with the Gas Safe register are legally allowed to install, service, maintain and repair commercial  and industrial boilers. They will have the knowledge, expertise and qualifications to service and test it to ensure it is working efficiently and in safe working order.

Gas, fuels and products of combustion can be extremely dangerous so there is a lot of legislation covering gas appliances, boiler plants and any work undertaken on them. The legislation surrounding work on gas boilers and appliances is extensive, so using expert commercial boiler engineers that have the knowledge and capability to comply is really important.

What are the benefits of having a Commercial Boiler serviced?

The majority of modern boilers are extremely efficient, however, if you don’t get them serviced annually they can quickly develop problems which can cause breakdowns and costly repairs later down the line. It is really important that you look after your boiler and have it serviced by a qualified gas engineer regularly in order to avoid any unwanted disruptions, and keep it running at its best all year round.

Commercial boiler service and specifically annual servicing will:

• Keep it running efficiently, costing you less in your energy bills
• Maintain it making it last a long time without the need for replacement
• Minimises costly breakdowns
• Keeps you and your employees safe, preventing gas leaks and carbon monoxide poisoning
• Reduces the likelihood of flooding which can damage your property, its contents and disrupt your business
• Gives you peace of mind it is running efficiently
• Keeps you compliant with UK Commercial Boiler regulations

How long should a Commercial Boiler service take?

It depends on the size of your boiler, pipework, system and property but normally no longer than a few hours. Ask your gas engineer before they come how long it is likely to take place and if there will be any disruption to your business, which there shouldn’t be.

How do I know if my Commercial Boiler needs to be repaired?

Signs that your commercial boiler needs a repair can be:

• A breakdown and it stops working
• Boiler switching off and it needs to be restarted regularly
• Your property is not feeling warm even when the heating is on
• The water temperature isn’t hot enough
• The water isn’t hot at all
• It is making noises, creaking, humming, buzzing, groaning can all be a sign that it needs repairing
• Your energy bills are going up
• Boiler leaks which can sometimes lead to floods and property damage

You should always have your commercial boiler serviced using a gas safe engineer as well as for any installation, boiler maintenance or repair.

Is it a legal requirement to have a Commercial Boiler serviced?

Boiler repairs and servicing to ensure your boiler is in safe working order fall under your responsibilities. It is also the landlord’s legal obligation to service any gas appliances with the frequency required by the manufacturer but you should always check your tenancy agreement as these can sometimes be transferred to you in your leasehold agreement. In addition, you must have an annual gas safety check conducted by a gas safe engineer to show it is safe

What is the Gas Safe Register?

The Gas Safe Register is the official list of businesses that are legally permitted to carry out gas work. Every registered business employs an engineer or engineers who are gas qualified and are issued with a Gas Safe ID card. Not all engineers are qualified to do all types of gas work so you should check their ID card before any work is carried out.

If you need gas work done in your home, workplace or business property you can use the different search options on the Gas Safe website to find a registered business or check an engineer is registered and qualified for the work you need doing.

Gas Safe registration is a legal requirement for anyone carrying out gas work, but there are many different types of gas work businesses can offer. All engineers need to hold a ‘core’ element to their qualifications and once they have this they can then add in any additional qualifications and types of work they have the qualifications and experience to offer.

How do I check if a plumber is Gas Safe registered?

To check if an individual engineer is currently a Gas Safe registered engineer you will need to know their unique 7-digit licence number which is detailed on their Gas Safe ID card and enter it in the search function on the Gas Safe website.

Who can repair a Commercial Boiler?

Only a gas safe engineer can repair a commercial boiler and you can use the gas safe website to find one or get recommendations from other local businesses or landlords.

Do you have to be Gas Safe registered to fit a Commercial boiler?

A non-registered person can carry out ‘wet work’, eg. install water pipes and radiators for a heating system, but any work on the gas boiler itself and the final connection of the water pipework to the boiler has to be done by a Gas Safe r engineer.

What is a Commercial Boiler Control System?

Boiler Control System makes it possible for you to decide exactly when you want your heating and water to be on and it also enables your gas engineer to pinpoint problems with your heating or cooling systems long before you do. Through an online network, they can keep track of precise faults, diagnose them and frequently resolve them remotely. If it isn’t possible for the team to resolve it remotely then they will have identified the problem before they arrive, giving them more of an opportunity to correct it before they get to you. Many of the well known commercial boiler manufacturers now offer a range of boiler control systems.

What should I look for in a Commercial Boiler Engineer?

Ask for recommendations from other local businesses. Do your research and look for businesses that:

• Employs a  team of engineers who are qualified commercial boiler installers and Gas Safe Registered Engineers
• Their work regularly assessed on a regular basis to ensure ongoing competence and compliance of their heating engineers
• Has valid insurance including public liability insurance and to what amount for commercial installation of boilers and heating systems
• Offers services including installation, repair, boiler maintenance and emergency services for any types of commercial heating including commercial gas boilers, oil boilers, gas boilers, LPG boilers and biomass
• Offers full plumbing services
• Offers a full planning and design service for new boiler installations and heating systems with well known commercial boiler manufacturers 
• Offer a planned installation process which works around your business and its needs
• Is a business who is focused on regular maintenance and preventative maintenance for your commercial heating system
• Offers both options of a commercial boiler service as a one off service or annual servicing
• Commits to getting to you quickly and within hours if you have a faulty boiler with major issues
• Works with boiler control and management systems
• Can tell you who they have worked for in the past
• Good customer reviews
• Recommended by another business
• Has a good website as it is a good indication they are professional and have the resources to always ensure your heating system is safe and well maintained

BPS Facilities

BPS is a family-owned facilities company in South Wales that work across Wales and throughout the M4 Corridor. Our business has three main teams:

1. Emergency repair service
2. Scheduled & preventative maintenance
3. Specialist project division

We offer gas, mechanical and electrical engineering solutions, maintaining central heating, electrical, air conditioning, catering and refrigeration systems and all of our team wear our BPS uniform and are DBS vetted engineers based in our engineering hubs around South Wales.

Our professional service is unrivalled and we deliver exceptional value for money solutions to commercial businesses and properties. We are available to take your telephone call 365 days a year, 24 hours a day and will ensure the appropriate engineer and team is dispatched to you the moment you need it.

BPS Technical Support Team

Our technical support centre is always on hand to resolve any questions our team who are out on a job might have and this enables us to fix and repair systems and equipment quickly and safely.

Our BPS Gas Services and Commercial Gas Engineers Offer:

• Rapid, Reputable, Responsive Professional Service
• Dedicated engineers on call 24/7/365
• Emergency call-outs 24hrs a day, 7 days a week, 365 days a year
• Engineers routinely fix 90% of breakdowns on the initial visit
• Design, Planned Maintenance & Emergency Callout Service
• Project design
• Supply
• Installation
• Servicing
• Repair
• Maintenance

Our Commercial Building Services and Systems:

• Gas services, boiler & heating plants
• Electrical services
• Air Conditioning and climate control
• Catering, kitchen equipment and refrigeration
• Laundry & textile care
• Plumbing
• Building management systems
• Fire alarms and access control

Our Customised & Planned Maintenance Packages

We offer bespoke and specific planned repair and maintenance packages for commercial building operators. This includes inspection, servicing, maintenance and repair and certification contracts with access to our highly reactive emergency support teams. Our care packages make sure that your systems and appliances are fully serviced and certified giving you peace of mind together with smooth and hassle-free, dependable operation.

Our team of gas engineers, joiners, electricians, engineers and construction engineers have all the skills needed in order to make certain your project runs smoothly, efficiently and on time without anyone having to cope with several parties or subcontractors.

If you are searching for Commercial Gas Engineers for Commercial Boiler installation, servicing, any sort of repair or routine maintenance anywhere in Wales or the surrounding areas that can provide you with a genuine 24/7 service, then please give us a call on 029 2048 4114 and we will be happy to deal with any query or emergency repair you have.